Career Corner: AI in the Job Market

Artificial intelligence is here to stay; here are some dos and don’ts for how to integrate AI into your job search.

Artificial intelligence is everywhere these days, and while it may seem like large language model (LLM) tools like ChatGPT are a new phenomenon, says Deepak Kumar, professor of computer science, AI-based systems have been used for decades.

“As with all such systems, they are awesome when they work,” he says, “but they also pose numerous ethical and other challenges.”

A prime area for AI is the job market, from job seekers using LLMs to polish cover letters to HR departments using AI to sort through applicants. In fact, the use of generative AI is so prevalent that employers are restructuring their hiring processes and recruiting teams around using it.

“People will come to rely on them, will change the way they do their work, and will have to be more aware of the implications of the use, misuse, and failures of such systems,” Kumar says.

So, whether you're a technology enthusiast or wary observer, AI is here to stay. But don’t fret! Job seekers can utilize this technology to optimize their searches and increase the likelihood of consideration for job openings.

Tips from Career Services for using ChatGPT in your job search

DO

  • Use ChatGPT to identify job titles and openings that match your interests. Simply type your preferences or skills (e.g., project management, training and development) into the inquiry field and ask ChatGPT to find relevant jobs in your area.
     
  • Refresh your resume or cover letter by copying and pasting text directly into the inquiry field and asking ChatGPT to improve your resume. You can even include the page link for your target job so that proposed edits will include key phrases and qualifications from the actual job posting! The technology sifts through data from multiple sources to produce results that reflect best practices from ideal candidates.
     
  • Remember you’re the expert! Be sure to review and edit results to ensure they accurately reflect your qualifications and experience. While the technology is advanced, it may misrepresent your work experience and expertise, which can be difficult to correct during an interview.

DON'T

  • Use ChatGPT to create original work that you represent as your own. Asking the technology to edit a draft is one thing but asking it to compose a report or paper that others will evaluate as your original ideas is plagiarism. Several companies have policies that may disqualify you from consideration or result in disciplinary action for workers.
     
  • Provide ChatGPT with copyrighted company information (or information protected by nondisclosure agreements) to generate new ideas or edit an existing document. Providing the technology with protected information may make it accessible to others, thereby compromising its protection.
     
  • Submit results generated by the technology without checking for errors. Generative AI is only as good as the information it accesses, which may be inaccurate or irrelevant to your needs.

Need help navigating the world of work? You can reach Christina Burton at cburton@brynmawr.edu.

Want to learn more about AI? Check out Deepak Kumar’s syllabus from his 2023 AI course.

Published on: 10/21/2024